Privacy Policy
Effective Date: February 24, 2026
Welcome to Lyna ("we," "us," or "our"). Lyna is a camping and outdoor lifestyle mobile application that allows users to explore campsites, plan trips, share community stories, and purchase virtual coins through in-app purchases. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully. By using Lyna, you agree to the collection and use of information in accordance with this policy.
Lyna is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected personal data from a person under 18, we will delete that information promptly.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: When you create an account or log in as a guest, we collect your display name, profile biography, and avatar image.
- User-Generated Content (UGC): When you create community posts (stories), we collect the text content, cover photos, spot names, season/weather descriptions, and tips you provide.
- Comments: When you comment on community posts, we collect the comment text and timestamp.
- Feedback and Reports: When you submit feedback or report other users, we collect the information you provide in those submissions.
1.2 Information Collected Through Device Permissions
- Camera Access: With your permission, we access your device camera to allow you to take photos for community stories and profile avatars. We only access the camera when you explicitly initiate a photo capture action.
- Photo Library Access: With your permission, we access your photo library to allow you to select images for community stories and profile avatars. We only access the photo library when you explicitly choose to select a photo.
You may revoke these permissions at any time through your device's Settings. Revoking permissions may limit certain features of the app.
1.3 In-App Purchase Information
- Virtual Currency Transactions: Lyna offers in-app purchases of virtual coins ("Coins") that can be used to unlock campsite spots within the app. When you make an in-app purchase, the transaction is processed by Apple through the App Store. We do not collect or store your payment card details, billing address, or other financial information. Apple handles all payment processing in accordance with their own privacy policy.
- Transaction Records: We store records of your Coin balance and usage within the app (e.g., coins spent to unlock spots, coins purchased) to maintain your account functionality.
1.4 Locally Stored Data
Lyna stores the majority of your data locally on your device using on-device storage mechanisms. This includes your profile information, camping plans, saved spots, community posts, wallet balance, and preferences. This data is not transmitted to external servers unless explicitly stated in this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Lyna application and its features.
- To enable you to create and share community content (stories, comments).
- To process and manage in-app purchases and your virtual Coin balance.
- To display your profile information to other users within the community.
- To enable social features such as following other users, viewing other users' profiles, and interacting with community posts.
- To process user reports and enforce our community guidelines and content policies.
- To manage blocked user lists and maintain a safe community environment.
- To respond to your feedback and support requests.
- To comply with legal obligations and enforce our Terms of Service.
3. User-Generated Content (UGC) Policy
3.1 Content You Share
When you post stories, comments, or other content on Lyna, that content may be visible to other users of the application. You are solely responsible for the content you post. By posting content, you represent and warrant that you have the right to share such content and that it complies with our community guidelines.
3.2 Prohibited Content
Lyna maintains a strict zero-tolerance policy regarding objectionable content. The following types of content are strictly prohibited on our platform:
- Sexually Explicit or Pornographic Content: Any content that depicts, promotes, or solicits sexual acts, nudity, pornography, or sexually suggestive material is strictly forbidden. This includes but is not limited to explicit images, text descriptions of sexual acts, links to adult content, and any material that sexualizes individuals.
- Disturbing, Graphic, or Violent Content: Content that is designed to shock, disgust, or cause discomfort to viewers is prohibited. This includes graphic depictions of violence, gore, mutilation, animal cruelty, self-harm, or any imagery or descriptions intended to disturb or traumatize other users.
- Gambling and Betting Content: Any content that promotes, advertises, or facilitates gambling, betting, lotteries, casinos, sports wagering, or any form of games of chance for money or prizes is not permitted.
- Drug and Substance Abuse Content: Content that promotes, glorifies, sells, or provides instructions for the use, manufacture, or distribution of illegal drugs, controlled substances, drug paraphernalia, or the misuse of legal substances (including prescription medications) is strictly prohibited.
- Political Content and Propaganda: Content that promotes political campaigns, political propaganda, partisan political messaging, or content designed to influence political opinions or elections is not allowed. Lyna is a community focused on outdoor and camping experiences, and political discourse is outside the scope of our platform.
- Discriminatory and Hate Speech Content: Any content that promotes hatred, discrimination, harassment, or violence against individuals or groups based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, veteran status, or any other protected characteristic is strictly forbidden. This includes slurs, stereotypes, dehumanizing language, and symbols associated with hate groups.
- Harassment and Bullying: Content that targets, threatens, intimidates, or harasses specific individuals, including doxxing (sharing private information), cyberstalking, or coordinated harassment campaigns.
- Terrorism and Extremism: Content that promotes, supports, or glorifies terrorist organizations, extremist ideologies, or acts of terrorism.
- Fraud and Scams: Content designed to deceive, defraud, or scam other users, including phishing attempts, pyramid schemes, and misleading claims.
- Intellectual Property Violations: Content that infringes upon the copyrights, trademarks, or other intellectual property rights of others.
3.3 Content Moderation and Enforcement
Lyna provides the following tools and mechanisms to maintain community safety and enforce our content policies:
- Report Function: Users can report any content or user that violates our community guidelines. Reports are reviewed and appropriate action is taken, which may include content removal and account suspension or termination.
- Block Function: Users can block other users to prevent them from viewing their content or interacting with them. Blocked users are maintained in a block list that users can manage from their settings.
- Content Removal: We reserve the right to remove any content that violates our policies without prior notice to the content creator.
- Account Termination: Users who repeatedly violate our content policies or post severely objectionable content may have their accounts permanently terminated without refund of any purchased virtual currency.
By using Lyna, you agree that we may review, moderate, and remove content at our sole discretion to maintain a safe and welcoming community environment.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With Other Users: Your display name, avatar, biography, and community posts are visible to other Lyna users as part of the app's social features.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
- Safety and Enforcement: We may disclose information when we believe in good faith that disclosure is necessary to protect the safety of our users, investigate fraud, or enforce our Terms of Service.
- Apple App Store: In-app purchase transactions are processed by Apple. Apple's collection and use of your information is governed by Apple's Privacy Policy.
5. Data Storage and Security
Your data is primarily stored locally on your device. We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Photos you upload for stories or your profile avatar are stored in the app's local Documents directory on your device. These images are not uploaded to external servers.
6. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and related data protection laws. These rights include:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate personal data. You can update your profile information (name, biography, avatar) directly within the app's Edit Profile feature.
- Right to Erasure ("Right to Be Forgotten"): You have the right to request deletion of your personal data. You can delete your account and all associated data using the "Delete Account" feature in Settings, which permanently removes all your data from the device.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
- Right to Withdraw Consent: Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. You can revoke camera and photo library permissions through your device settings.
To exercise any of these rights, please contact us at lynamail@lynatalk.com. We will respond to your request within 30 days.
Legal Basis for Processing (GDPR): We process your personal data on the following legal bases:
- Consent: For accessing your camera and photo library.
- Contract Performance: To provide the Lyna app services you have requested, including managing your account and processing in-app purchases.
- Legitimate Interests: To maintain community safety, enforce our content policies, and improve our services.
7. In-App Purchases
Lyna offers virtual coins ("Coins") available for purchase through Apple's In-App Purchase system. Please note the following:
- All in-app purchases are processed by Apple and are subject to Apple's terms and conditions.
- Coins are virtual currency used solely within the Lyna app to unlock campsite spots and features.
- Coins have no real-world monetary value and cannot be exchanged for cash or transferred to other users.
- Refunds for in-app purchases are handled by Apple in accordance with their refund policy.
- We store your Coin balance locally on your device. If you delete the app or use the "Delete Account" feature, your Coin balance will be permanently lost.
- We are not responsible for unauthorized purchases made through your Apple ID. Please secure your Apple ID and enable purchase authentication on your device.
8. Data Retention
Since your data is stored locally on your device, it is retained for as long as the app is installed and you maintain your account. You can delete all your data at any time by using the "Delete Account" feature in the app's Settings, which permanently erases all locally stored data and resets the app to its initial state.
Uninstalling the app will also remove all locally stored data from your device.
9. Children's Privacy
Lyna is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at lynamail@lynatalk.com, and we will take steps to delete such information.
10. Third-Party Services
Lyna may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party services you access.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of Lyna after any changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: lynamail@lynatalk.com